The player from Italy hasn't received their withdrawals. The casino claims that all withdrawals have been processed. Inevitably the mistake was identified and also the winnings compensated. The issue was resolved.
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The player from Italy has sent each of the expected files to the verification, nevertheless, the status of KYC continues to be unfamiliar. Player’s grievance has become solved correctly.
The player from Portugal is struggling to ask for a withdrawal. We rejected the complaint because the participant did not respond to our messages and thoughts.
Deposit was hardly ever credited! Promised replies didn't occur! Request to close the account was overlooked quite a few occasions! And Once i told them soon after forty five minutes of chatting that they are rude and absolutely incompetent, they banned my account for remaining intense!
Also it accepts the preferred payment alternatives. When other vendors exclude from their bonuses players working with methods like Skrill, or Paysafecard, Gratorama gives them an additional reward!